Features & FAQ
One platform across finance, audit and compliance, operations and patient care. Here is the full picture - and the questions clinics ask us most.
Every treatment priced, billed, invoiced and reconciled.
Validated e-Invoices generated straight from completed sessions and submitted to LHDN MyInvois, for patients and sponsors alike.
Submit, refresh status and cancel within the allowed window, with the validated QR kept on every invoice.
Roll non-requesting patients up into consolidated monthly e-Invoices in a few clicks.
Organisation TIN and issuer details set once, then applied to every submission automatically.
Bill each session as part of the wizard, with a receipt-photo capture kept against the record.
Per-machine cost per session with sensible defaults, so no treatment ever goes unpriced.
Sponsors with coverage rules - dialysis, medicine or both - and funding batches tracked by quota and status.
Each sponsor keeps its own check-in and billing flow, e.g. key the amount into their tablet and capture a portal reference.
Generate consolidated sponsor invoices from sessions, with line-level detail, editing and clear status tracking.
Produce approval and coverage letters for a patient sponsorship on demand.
Self-paying patients billed normally, with a clear flag whenever no sponsorship is active.
The supply side too - suppliers, purchase orders and supplier invoices kept on the books.
Nothing happens off the record.
Every create, edit, import and sign-in recorded with actor, timestamp and context.
Registry fields captured at the bedside and prepped for the annual returns.
Least-privilege scoping across super, tenant and outlet admins, nurses and sponsors.
Operational and clinical reporting rolled up across every outlet.
Central configuration of field options keeps data clean and consistent everywhere.
The whole floor, running on one system.
An iPad-first wizard through pre-weight, access, prescription, hourly readings and post vitals.
Active sessions on a floating bar, so staff move between chairs without losing context.
Run many organisations and branches from one platform, cleanly separated.
Chairs, machines, service logs, status and per-session cost, tracked per outlet.
Medication management plus a lab test catalog and order tracking.
Stock, consumables, suppliers and purchase orders, with reconciliation.
Bring patients, sessions and sponsors in from Excel or CSV, with auto-mapping and undo.
Email one-time-code sign-in - no passwords to manage, reset or leak.
One trustworthy record per person.
Patients keyed by IC, with age, DOB and gender derived, and duplicates combined automatically.
Demographics, race, nationality, religion, diagnosis, access and dry weight in one profile.
Multiple emergency contacts and free-form notes per patient, always to hand.
Per-patient medication lists and sponsorship coverage held in the record.
Session vitals and lab results tracked over time for each patient.
A bedside prep summary plus a needs-attention feed for open issues.
Patients view appointments, labs, medications, vitals and sponsorship, and can book walk-ins.
The details that make it a pleasure to run.
Jump to any patient, outlet, user or sponsor from anywhere in the app.
Scan ICs and machine readings with the device camera to cut manual typing.
Role-aware overviews for owners, managers and floor staff.
Attach and store supporting documents against the records that need them.
Hosted on monitored infrastructure with continuous backups and point-in-time recovery.
Common questions
Request early access from the Contact page. We set up your organisation, outlets and first admin account, then your team signs in with email one-time codes.
No. It runs in any modern web browser and is built iPad-first for the treatment floor, so there is nothing to install on your machines.
Yes. Ask for a walkthrough via Contact and we can load a demo workspace with sample data so your team can see the full flow first.
Patient records are encrypted in transit and at rest, access is role-based and least-privilege, and every change is written to an immutable audit trail. The Trust page has the full detail.
On managed, monitored cloud infrastructure with continuous backups and point-in-time recovery, so a bad day never becomes a lost record.
Yes. Registry fields are captured at the bedside for the annual returns, and validated e-Invoices are generated straight from sessions.
Yes. Import patients, sessions and sponsors from Excel or CSV in one go. Columns are auto-detected and mapped, with value mapping for anything that does not match your existing options.
Every import is recorded as a batch and can be undone, removing exactly the records it created - nothing more.
Patients are combined by IC, so the same person appearing across multiple files becomes a single record rather than duplicates.
Pricing depends on your number of outlets and patients. Talk to us via Contact and we will put together a quote for your setup.
Reach us through the Contact page. We answer setup, migration and security questions directly, and quickly.
Tell us about your clinic and we will walk you through exactly how NefraOne would fit.